For further information about the Horizon IT Scandal, please visit our 

When to contact your bank

  • Please contact your bank directly to make them aware of the missing cash, they will then be able to investigate further.

  • Please contact your bank directly to report this, they can then provide you with a replacement.

  • Please contact your bank directly to make them aware of the missing cash, they will then be able to investigate further.

When to tell the branch team

  • Please pop into your local branch and make the Postmaster/Branch Manager aware so they can report this internally.

  • Please pop into your local branch and make the Postmaster/Branch Manager aware so they can report this internally.